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PRODUCT UPDATES

Product Updates and Tutorials

Announcements of new features, improvements, and detailed how-to guides for maximizing the use of your platform.

Product Updates and Tutorials

Fine-Tune AI Bot Status for Better Contact Management

Take control of AI bot activity with the Bot Status feature. Manage individual contact interactions by setting bots to Active,…
Product Updates and Tutorials

New Popup Colors Feature for Navigation Menus and Search Bars

Discover the new Popup Colors feature, making it easy to personalize navigation menus and search bars. Update desktop and mobile…
Product Updates and Tutorials

Streamline Your Workflows with Chat Widget and Live Chat Filters

Streamline your workflows with new Chat Widget and Live Chat filters. Customize customer reply triggers by selecting specific widgets or…
Product Updates and Tutorials

Unleash Stunning Custom Reports with New Theme Options

Transform your custom reports with stunning themes. Personalize your reports with predefined or custom options for a polished, cohesive design….
Product Updates and Tutorials

Google AdWords Update: Now Supporting gclid, wbraid, and gbraid IDs

Google AdWords workflows now support gclid, wbraid, and gbraid IDs, ensuring seamless attribution and conversions. Avoid issues with missing Google…
Product Updates and Tutorials

Seamlessly Import Funnels with the New ClickFunnels 2.0 Importer

FirstDirect360 introduces the ClickFunnels 2.0 Importer! Migrate your funnels effortlessly, with support for essential elements like text, media, and buttons….
Product Updates and Tutorials

Streamline Your Review Management with FirstDirect360’s New Workflow Triggers for Facebook and Google Reviews

Automate your review responses with FirstDirect360’s Workflow Triggers. Effortlessly manage reviews from Facebook and Google to protect your online reputation….
Product Updates and Tutorials

Now You Decide When QuickBooks Review Requests Go Out with FirstDirect360’s New Feature

Take charge of your review requests with FirstDirect360’s new QuickBooks feature. Now you decide when to send feedback, improving customer…
Product Updates and Tutorials

Enhance Workflow Management with the New Notes Feature on FirstDirect360

FirstDirect360 introduces Notes for workflows! Track, customize, and organize workflow information with new options like Sticky Notes, Action-Level Notes, and…
Product Updates and Tutorials

Engage Your LinkedIn Audience with Social Planner’s New Carousel and PDF Posting Feature

With Social Planner’s new LinkedIn feature, you can now upload PDFs, convert images to carousel posts, and maximize your engagement….