Custom URL Redirection Now Available for Payment Links

Unlock the potential of payment links with custom URL redirection. Easily guide customers to any webpage after payment while choosing between same-tab or new-tab navigation.
Product Updates and Tutorials: Redirection to custom URL from Payment Links

We’re thrilled to introduce a game-changing feature for your payment links – custom URL redirection. This enhancement lets you redirect customers to a specific webpage immediately after a successful payment, providing a seamless and engaging user experience.

What’s New?

The new custom URL redirection feature empowers you to:

  • Redirect to Any Webpage: Send users to a desired URL post-payment, such as a thank-you page, feedback form, or product download page.
  • Choose Your Redirection Style: Opt for the redirect to occur in the same tab or open in a new tab, based on your needs.
  • Browser Compatibility Support: If a browser blocks redirection, users can manually navigate to the provided URL.
  • User-Friendly Timer: A 5-second countdown timer informs users that they are being redirected, ensuring clarity and trust throughout the process.

How to Use Custom URL Redirection for Payment Links

Follow these simple steps to implement custom URL redirection:

  1. Navigate to the Payments section in your dashboard and select Payment Links.
  2. Click Create a New Payment Link to get started.
  3. Enable the Redirection option.
  4. Enter the desired URL where you want to redirect users after payment.
  5. Choose whether the redirect should open in the same tab or a new tab.
  6. Generate and share your payment link with customers.
Payment link creation screen showing the option to enable redirection to a custom URL, enter the URL, and select redirection preferences for a new or existing tab.
Interim screen displayed after a successful payment, informing users they will be redirected shortly to the specified custom URL.

Once the payment is completed, customers will briefly see an interim screen with the 5-second timer before being redirected to the specified URL.

Why Custom URL Redirection Matters

This feature was designed to make payment links more versatile and practical for businesses. Here are some key benefits:

Enhance Customer Experience

Use redirects to guide customers to upsell pages or special offers immediately after payment.

Increase Engagement

Redirecting users to thank-you pages, promotional content, or surveys encourages interaction and builds loyalty.

Boost Conversion Opportunities

Use redirects to guide customers to upsell pages or special offers immediately after payment.

Our goal is to make your payment process as smooth, customizable, and impactful as possible. This update brings added flexibility to help you deliver a superior experience to your customers.

Get Started with Custom URL Redirection Today

Custom URL redirection is now live and ready for you to use. Whether you’re thanking your customers, collecting feedback, or providing additional resources, this feature makes it effortless to guide users to the right destination.

Upgrade your payment process now and see the difference custom URL redirection can make!

author avatar
Brianna Johns
Hi, I’m Brianna! As the Digital Architect at First Direct, I specialize in media buying, analytics, and optimizing campaigns to ensure they resonate and deliver results. I also manage FirstDirect360, acting as the wizard behind the curtain to enhance the platform's impact. My passion lies in precision, innovation, and driving success through continuous improvement.

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