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FirstDirect360 logo, representing digital marketing solutions for business growth and customer engagement.
Sales: 1-844-620-9013

Scale Your Appliance Business with FirstDirect360 Lead Management

Scale your appliance business.

Make your appliance business stand out from the rest by using FirstDirect360’s seamless lead management and communication tools.

Showroom display of modern kitchen appliances, including ovens, cooktops, and dishwashers, emphasizing product variety for appliance businesses.

Drive more in-store traffic with reviews.

Get double the reviews each month and a significant uptick in clicks for directions on Google with easy text invites and automated follow-ups.

Mobile device displaying sentiment analysis dashboard with review metrics, showcasing zero positive and negative feedback, relevant for FirstDirect360's lead management and customer engagement strategies.

Convert site visitors effortlessly.

Ensure smooth engagement for online shoppers by quickly capturing their details for immediate text communication, right from your Connect360 Inbox.

Form for capturing customer details, including fields for full name, text number, email, contact reason, and annual business revenue, related to FirstDirect360's lead management solutions for appliance businesses.

Boost engagement with bulk messaging.

Promote stock clearance or maintenance services with text blasts, generating customer interest in your offers and events.

Mobile phone displaying a text conversation between a customer and an appliance retailer, featuring a discount offer and customer gratitude, illustrating effective communication for boosting engagement in appliance sales.
Dashboard interface of FirstDirect360 showcasing reputation metrics, including reviews received, average rating, and conversion rates, emphasizing franchise management and customer engagement tools.

Change your game with AI.

Meet the new employee that will help compose content, talk to leads 24/7, get more reviews, and more. FirstDirect360’s conversational AI is the secret to scaling your business.

Convert and Communicate Like never before.

FirstDirect360’s AI webchat engages site leads and adds them to your CRM with a switch-to-text form. You’ll get their texts in your inbox, alongside messages from every other platform: phones, LinkedIn, email, you name it.

AI-powered customer interaction summary for True Flooring, featuring contact details, automated responses, and engagement tracking.
Man smiling while using a smartphone, viewing local furniture businesses with ratings, alongside a laptop on a wooden desk, illustrating customer engagement and review management.

Rank Higher, get more door swings.

With FirstDirect360’s review requests and reputation management, you’ll be #1 on Google, Facebook, and everywhere else. Plus, almost 100% of customers check reviews before buying. Convert more organic leads.

FEATURES

Improve your business’s reputation with FirstDirect360.

Get more reviews, attract new leads, and make more money faster.

AI Review Replies

Write accurate and personalized replies in seconds, so you can save time responding.

Review Automations

Automate review invites and reminders, so you never miss out on getting more stars.

Review Consolidation

Connect all your important review sites, so you can manage your reputation from one place.

Review Reporting

Keep track of where reviews are coming from and how your reputation improves over time.

Contact Profiles

Every review automatically syncs with your customer profiles and stores the info securely.

Mobile App

Put your entire business in your pocket, and never miss a lead (or new review) again.

Learn More About Our Ambassador Program