MULTI-LOCATION
Streamline operations across all sites.
FirstDirect360 simplifies running multi-location businesses by syncing communications, managing operations centrally, and enhancing online visibility for each location from one platform.
Unify your customer interactions.
Centralize texts, calls, and online messages into one inbox, ensuring consistent and efficient communication across all your business locations.
Boost each location's online presence.
Collect more reviews with text invites, elevating your sites in search rankings and driving more traffic to every location.
Manage all locations with ease.
Keep brand messages consistent and track performance across locations, making management smoother and more effective with Connect360’s dashboard.
Change your game with AI.
Meet the new employee that will help compose content, talk to leads 24/7, get more reviews, and more. FirstDirect360’s conversational AI is the secret to scaling your business.
Convert and Communicate Like never before.
FirstDirect360’s AI webchat engages site leads and adds them to your CRM with a switch-to-text form. You’ll get their texts in your inbox, alongside messages from every other platform: phones, LinkedIn, email, you name it.
Rank Higher, get more door swings.
With FirstDirect360’s review requests and reputation management, you’ll be #1 on Google, Facebook, and everywhere else. Plus, almost 100% of customers check reviews before buying. Convert more organic leads.
FEATURES
Improve your business’s reputation with FirstDirect360.
Get more reviews, attract new leads, and make more money faster.
AI Review Replies
Write accurate and personalized replies in seconds, so you can save time responding.
Review Automations
Automate review invites and reminders, so you never miss out on getting more stars.
Review Consolidation
Connect all your important review sites, so you can manage your reputation from one place.
Review Reporting
Keep track of where reviews are coming from and how your reputation improves over time.
Contact Profiles
Every review automatically syncs with your customer profiles and stores the info securely.
Mobile App
Put your entire business in your pocket, and never miss a lead (or new review) again.