MATTRESS
Scale your mattress business.
Leverage FirstDirect360 to rival eCommerce giants by boosting walk-ins and building lasting customer connections with our top-tier lead management and communication platform.
Increase walk-ins with better reviews.
With automated texts for reviews, double your monthly feedback and see a 31% rise in online directions requests, positioning your store as the top choice.
Connect with website shoppers instantly.
Make it simple for visitors to send their info directly to your Connect360 Inbox, starting text conversations that help seal deals more quickly.
Keep customers returning with targeted texts.
Move inventory or boost referral rates with targeted text campaigns, keeping your customers engaged with your loyalty programs and special sales.
Change your game with AI.
Meet the new employee that will help compose content, talk to leads 24/7, get more reviews, and more. FirstDirect360’s conversational AI is the secret to scaling your business.
Convert and Communicate Like never before.
FirstDirect360’s AI webchat engages site leads and adds them to your CRM with a switch-to-text form. You’ll get their texts in your inbox, alongside messages from every other platform: phones, LinkedIn, email, you name it.
Rank Higher, get more door swings.
With FirstDirect360’s review requests and reputation management, you’ll be #1 on Google, Facebook, and everywhere else. Plus, almost 100% of customers check reviews before buying. Convert more organic leads.
FEATURES
Improve your business’s reputation with FirstDirect360.
Get more reviews, attract new leads, and make more money faster.
AI Review Replies
Write accurate and personalized replies in seconds, so you can save time responding.
Review Automations
Automate review invites and reminders, so you never miss out on getting more stars.
Review Consolidation
Connect all your important review sites, so you can manage your reputation from one place.
Review Reporting
Keep track of where reviews are coming from and how your reputation improves over time.
Contact Profiles
Every review automatically syncs with your customer profiles and stores the info securely.
Mobile App
Put your entire business in your pocket, and never miss a lead (or new review) again.