Ditch the outdated phone system and make things easier for yourself and your customers. Get calls in the same place as texts, social messages, and other communications, so no leads fall between the cracks.
Connect with customers faster.
Get back in touch with missed callers before they go somewhere else. Even if it’s not a call—be it a text, Facebook message, or webchat—you’ll find it in your FirstDirect360 inbox. Don’t miss a beat, or miss a sale.
Productive and scalable.
Stop wasting time with analog phone and voicemail systems. FirstDirect360’s VOIP makes call management easy, and can be scaled without additional cost, unlike traditional phones systems.
Don't sacrifice reliability.
FirstDirect360calling is consistent, whether on a computer or on your mobile phone. The system will never go down or become unavailable, and you’ll always have the access you need.
Don't miss a word.
FirstDirect360will transcribe your calls word-for-word, so you can look back at the transcripts whenever you need.