AUTO REPAIR CENTERS

Scale your auto repair shop.

With FirstDirect360, manage busy times at your repair center with all-in-one communication, cutting call times and picking the best repair orders for your bottom line.

Scale your auto repair shop.

With Connect360, manage busy times at your repair center with all-in-one communication, cutting call times and picking the best repair orders for your bottom line.

Cut down on calls with easy texting.

Swamped with calls? Connect360’s inbox lets callers switch to texting with a tap, saving time and making things easier for both you and your customers.

Text replies to web forms.

Stop the phone tag and email sifting. Connect your web form to Connect360 for instant text replies, simplifying your order process.

Keep business flowing after hours.

Don’t lose customers when closed. Connect360 sends an auto-text to after-hours calls, keeping 58% of them from going somewhere else.

Change your game with AI.

Meet the new employee that will help compose content, talk to leads 24/7, get more reviews, and more. FirstDirect360’s conversational AI is the secret to scaling your business.

Convert and Communicate Like never before.

FirstDirect360’s AI webchat engages site leads and adds them to your CRM with a switch-to-text form. You’ll get their texts in your inbox, alongside messages from every other platform: phones, LinkedIn, email, you name it.

Rank Higher, get more door swings.

With FirstDirect360’s review requests and reputation management, you’ll be #1 on Google, Facebook, and everywhere else. Plus, almost 100% of customers check reviews before buying. Convert more organic leads.

FEATURES

Improve your business’s reputation with FirstDirect360.

Get more reviews, attract new leads, and make more money faster.

AI Review Replies

Write accurate and personalized replies in seconds, so you can save time responding.

Review Automations

Automate review invites and reminders, so you never miss out on getting more stars.

Review Consolidation

Connect all your important review sites, so you can manage your reputation from one place.

Review Reporting

Keep track of where reviews are coming from and how your reputation improves over time.

Contact Profiles

Every review automatically syncs with your customer profiles and stores the info securely.

Mobile App

Put your entire business in your pocket, and never miss a lead (or new review) again.