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FirstDirect360 logo, representing digital marketing solutions for business growth and customer engagement.
Sales: 1-844-620-9013

FirstDirect360: Automotive Lead Management & Customer Engagement

Scale your automotive business.

FirstDirect360 helps car dealers and auto companies get leads, connect with customers quickly via text, and handle more transactions.

Close-up of a stylish automotive wheel in the foreground with a modern car dealership in the background, highlighting the automotive business environment relevant to FirstDirect360's lead generation and customer engagement services.

Improve your lead game.

Get your business seen more online. Land higher in local Google, Facebook, Dealer Rater, and other key sites. More eyes on you means more potential customers.

Couple engaging with a salesperson in an automotive dealership, discussing vehicle options, with a black car visible in the background, illustrating customer interaction and lead management in the automotive industry.

Keep leads and customers organized.

See all customer conversations and purchases in one spot with your synced inbox. Pre-check leads before they hit your CRM, save your team time, and make lead-handling smoother.

Dashboard interface showing organized customer conversations and messages for automotive businesses, highlighting lead management and communication features.

Make the most of your OEM perks.

Use your OEM co-op cash with brands like Subaru, KIA, and Ford. Move to a platform that hits your sales marks, keeps leads and customers engaged, and delivers top-notch service.

Dashboard displaying opportunity status, funnel metrics, and revenue tracking for effective lead management and customer engagement in the automotive industry.
Dashboard interface of FirstDirect360 showcasing reputation metrics, including reviews received, average rating, and conversion rates, emphasizing franchise management and customer engagement tools.

Change your game with AI.

Meet the new employee that will help compose content, talk to leads 24/7, get more reviews, and more. FirstDirect360’s conversational AI is the secret to scaling your business.

Convert and Communicate Like never before.

FirstDirect360’s AI webchat engages site leads and adds them to your CRM with a switch-to-text form. You’ll get their texts in your inbox, alongside messages from every other platform: phones, LinkedIn, email, you name it.

AI-powered customer interaction summary for True Flooring, featuring contact details, automated responses, and engagement tracking.
Man smiling while using a smartphone, viewing local furniture businesses with ratings, alongside a laptop on a wooden desk, illustrating customer engagement and review management.

Rank Higher, get more door swings.

With FirstDirect360’s review requests and reputation management, you’ll be #1 on Google, Facebook, and everywhere else. Plus, almost 100% of customers check reviews before buying. Convert more organic leads.

FEATURES

Improve your business’s reputation with FirstDirect360.

Get more reviews, attract new leads, and make more money faster.

AI Review Replies

Write accurate and personalized replies in seconds, so you can save time responding.

Review Automations

Automate review invites and reminders, so you never miss out on getting more stars.

Review Consolidation

Connect all your important review sites, so you can manage your reputation from one place.

Review Reporting

Keep track of where reviews are coming from and how your reputation improves over time.

Contact Profiles

Every review automatically syncs with your customer profiles and stores the info securely.

Mobile App

Put your entire business in your pocket, and never miss a lead (or new review) again.

Learn More About Our Ambassador Program