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From sofas to sectionals, Ella helps your customers decide, act, and convert—so your showroom (and revenue) stays full.
Ella handles the busy work—replying to inquiries, scheduling visits, and guiding buyers through styles, sizing, and delivery—so your sales floor stays focused and your carts stay full.
Effortlessly link your trusted applications to FirstDirect360, ensuring a streamlined and connected experience. Enhance your productivity by integrating tools you love and rely on, all within the FirstDirect360 platform.
Manage your reputation and get more traffic. Easily follow up on closed deals and get both Google and Facebook reviews automated
Convert website visitors into valuable leads. Bring web conversations to text and keep the conversation going after they leave your site.
Miss fewer calls, and instantly text back the ones you do miss. Build a professional phone system with the click of a mouse.
Every channel for connecting with customers, with the only AI-powered all-in-one platform
Make paying for your customers easier than ever with tap-to-pay and more. Get paid by SMS, Tap to Pay and more.
Ella answers sizing, fabric, and delivery questions in real time—so customers stay confident and committed through the buying process.
Showroom appointments get booked faster when Ella handles scheduling and reminders—no missed opportunities, no manual work.
Ella communicates like a pro, customizing responses to each shopper and offering help without sounding scripted.
