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Ella engages leads, books appointments, and moves projects forward—so you can focus on delivering flawless floors.
From showroom tours to in-home estimates, Ella makes sure every potential customer gets a fast, helpful response. She qualifies leads and keeps projects moving—all without the manual follow-up.
Effortlessly link your trusted applications to FirstDirect360, ensuring a streamlined and connected experience. Enhance your productivity by integrating tools you love and rely on, all within the FirstDirect360 platform.
Manage your reputation and get more traffic. Easily follow up on closed deals and get both Google and Facebook reviews automated
Convert website visitors into valuable leads. Bring web conversations to text and keep the conversation going after they leave your site.
Miss fewer calls, and instantly text back the ones you do miss. Build a professional phone system with the click of a mouse.
Every channel for connecting with customers, with the only AI-powered all-in-one platform
Make paying for your customers easier than ever with tap-to-pay and more. Get paid by SMS, Tap to Pay and more.
Ella collects project details and preferences up front—so you can move faster on quoting, site visits, and installs.
Whether customers want to visit or prefer an in-home estimate, Ella gets it on your calendar instantly—no chasing required.
Ella answers product questions, manages follow-ups, and keeps projects on track—all while you stay focused on installs.
